Client Services, for new account setup at files are too large to be transmitted via email. New clients are encouraged to contact Kim, V.P. We will confirm your order once it has been reviewed and processed. Be sure to include your contact information, in case we have questions in regards to your file. Please email your files with instructions to You should receive an auto reply confirming that your file was successfully transmitted. Our CAD Service Bureau accepts STL and 3DM files for model building on all of our rapid prototyping machines. Client Services, for new account setup at do I submit my STL or 3DM file? You can call with ideas, fax or email sketches, or send us samples, gemstones, pictures and anything else that will be a part of your project.Ĭurrent clients are welcome to contact their designated Job Coordinators directly. Contact us today, and feel free to download a custom design order form to include with your job specifications. Getting started on your next custom project is easy. Client Services, for new account setup at do I submit my custom design idea? Should you be working to a specific deadline, please let us know.įor additional services, such as pre-polishing, setting or finishing, please contact a member of your dedicated Job Coordinator.
Unless otherwise specified, castings will be returned via FedEx or UPS overnight shipping.īulk order timelines vary, and we will contact you with an estimated turnaround time. Feel free to download and use one of our casting order forms here. Kindly include casting instructions with your wax.
If you request a mold, please allow an additional day.
Waxes received by 2:45pm central are ready to ship in metal the next day. Ship your wax model to our Front Office for fast turnaround. Diamonds, Settings, Rings and Band Types.
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